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Delivery model

Five decisions from friction to operation.

Each stage ends with an explicit decision, owner and evidence. The work can stop with a smaller process change or no build.

01Discover

Is this the right workflow to change?

We map the current workflow, its boundaries, exceptions, human decisions and evidence gaps before recommending automation.

Output
Current-state workflow and discovery decision
Gate
Build, simplify the process or stop
02Design

Where may AI act—and where may it not?

We define the AI task, allowed context, expected output, evaluation examples and the conditions that route work to a person before choosing a model. We name what AI may do, what a person approves and where exceptions go.

Output
Approved workflow boundary
Gate
Owners, evidence and operating limits are explicit
03Build

Can the bounded workflow run across the required systems?

Connect the required tools. Bound the AI steps. Add approvals, logs, error handling and recovery paths. Leave with an evaluation-ready workflow and explicit operating limits.

Output
Testable workflow preview
Gate
A production result is not implied before separate release and observation evidence exists.
04Prove

Does the workflow behave against agreed examples?

We evaluate agreed examples, exceptions, failure paths and human decisions, then record gaps instead of hiding them.

Output
Evaluation record and release recommendation
Gate
Accept, revise or stop
05Operate

Can the team own the workflow?

The delivery method includes evaluation criteria, logs, error handling, recovery steps, a playbook, a named owner and a review cadence.

Output
Observable operating routine
Gate
Owner can observe, recover and decide what changes next

Add an interface only when the workflow needs one.

Product Engineering Support covers only the web or mobile interface required by an approved workflow.

Scope the first decision.

Bring one workflow and enough context to decide whether discovery is useful.

LDK Tech

LDK Tech maps the work, connects the tools, adds human checkpoints and leaves an observable operating system behind.

Product Engineering Support covers only the web or mobile interface required by an approved workflow.

Map one workflow